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FAQ

Using this Site

Uploading Sermons

Syndicating & Posting Sermons

 

Troubleshooting

 

 

Using the Site

How to Listen to a sermon

There are two ways to get a sermon from sermon cloud. You can either stream the audio right off the web with our "jukebox" or download the mp3. To use the jukebox click on this icon and the player will launch. To download an mp3 right click this icon and click 'save target as' in Internet Explorer or 'save link as' in Firefox.

How to Amen a Sermon / What is an Amen?

To "Amen" a sermon click the word "Amen" in any sermon . All this means is that you liked the sermon and you think others can benefit from it. We feature the most amen'd sermons on the home page. If you accidentilly Amen a sermon, you can click the icon again to "unAmen" the sermon.

How to add sermons to your playlist

If you click this image the sermon will be added to your "playlist". Your playlist can be viewed and edited on your "my page".

How to tag a sermon

When on a sermon's detail page ( for example: http://www.sermoncloud.com/imago-dei/inconvenient-christianity) Click the button that says "Add Tag". Add any word or short phrase that is relevant to that sermon. Multiple words or phrases can be added by separating them by a comma. For instance for a sermon about Ephesians 2:8-9 you could add, "grace, salvation, faith, works, gifts".

Single-word tags are preferred but some multi-word tags make more sense, such as "kingdom of god" or "the da vinci code".

Please refrain from using Church, Preacher, or City names as tags. Those can be searched for on our search page.

 

How to use a church's podcast / rss feed
  • What is an podcast / rss feed?

Every time a new sermon is posted on this site, a file is created, summarizing the new content. Certain web-based and desktop applications can be configured to seek out those files, and notify their users when the new content becomes available. We offer subscriptions for sermons for every church, which take the form of a podcast.

  • How do I use a podcast?

There are a number of programs and websites that handle podcasts, the most popular program is iTunes. A popular website is Odeo, which does not require any software download. Copy the address of the church's feed and add it to the program of your choice.

Uploading Sermons


How to upgrade your account
  1. After you create your account, go to your "my page".
  2. Click the link where it says "Upload Sermon" in the upper right corner.
  3. Enter the appropriate information on the next page.

    • "Church Name" can be anything.
    • "Short Name" has to be unique and will be your location on sermon cloud (i.e. http://www.sermoncloud.com/imago-dei).
  4. After submitting the form you should be logged into the backend and ready to upload sermons.
  5. In the future, you can go directly to the backend to edit or upload sermons. http://my.ekklesia360.com
How to Add a sermon
  1. When you log in to the backend, there should be a few "tabs" at the top of the page. The first one should be "content". If this is not the case please let us know right away.
  2. Click the content tab, if the sermon list does not appear then click "sermons" below the content tab.
  3. To add a new sermon, click "add new sermon" at the top of the page.
  4. Fill in the form that shows up...

    • "Category" and "Series" are optional, this information is not being used by sermon cloud at the moment, but will be soon.
    • "Passage" is also optional, if entered the sermon will show up under the bible cloud. To enter an entire book, just select the book and leave the chapters and verses blank. To select and entire chapter, select the book and chapter and leave the verses and second chapter blank. To select more than one complete chapter, select the book and enter both chapters and leave the verses blank.

     

  5. On the next page, you may enter the "summary", "keywords" (or tags) and "description".The summary is what shows up on the "list" pages and the description is what shows up on the "detail" pages. Enter in as many keywords as you like, separating them with a comma. These keyword will be added to the tag cloud.
  6. On the next page you may upload an mp3, image, document or video and associate it with this sermon.

    • To upload a file, use the form at the bottom of the page, description is optional (name will be used as description if description is blank).
    • Files should be smaller than 20mb, so that downloading them will not take too long.
    • Allowed file types are: Audio: mp3. Images: jpg, gif, png, tiff or bmp.
  7. Once a file is uploaded, the page will refresh and the file should be selected in the drop down on the top portion of the page. Click "Done" when everything is correct.
  8. The "Publish" page is the last step, if you are ready for the world to hear this sermon, click publish, if not, click draft. 'Publish as Feature' don't do anything special at this time, but may in the future.
  9. Any sermon can be edited at any time, simply find the sermon on the list page and click the edit icon ADD IMAGE HERE. To publish a sermon saved as a draft, click the link that says publish on the list page.
How to record a sermon

There are a number of ways to get your sermons into mp3 format, every church will need to figure out the best method for them. Here we will list a few popular ways to capture sermon audio.

  1. If you have the audio running through a soundboard this is the best place to grab the sound. Either plug in any modern computer with a "line in" and you should be able to configure
  2. Get an MP3 player that can record
  3. Plug it into the soundboard
  4. Download the sermon to your computer
  5. Upload it to Sermon Cloud

 

Syndicating & Posting Sermons

 

How to have your latest sermons on any website or blog.

Click the name of any church whose sermons you would like to include and follow the directions at the top of that page.
For example: http://www.sermoncloud.com/imago-dei/

How to add your sermons to iTunes.
  1. Make sure that you have iTunes installed, if you don't download it here.
  2. Submit your podcast to iTunes by following the instructions here.
  3. In the backend, under the outreach tab, fill out the form in the iTunes section (optional).
How to tweak your feed.

You can change the title, description, image, and other elements of your feed from the feed manager. Just go to:

http://my.ekklesia360.com/Feed/list/

The guidelines for adding an image to your feed can be found on the itunes spec page.

http://www.apple.com/itunes/podcasts/specs.html#image

Troubleshooting

Why does sermon sound like a chipmunk in the jukebox?

One of the drawbacks with using flash-based media players is that occasionally the media gets played back at hyper-speed. Unfortunately there are no sure solutions to fix this. Here are a few things to try, listed in order of likelihood of solving the problem...

  • If you didn't check 'Optimize Audio' try uploading the file again with it checked. If you had it checked, try not checking it.
  • Re-encode the mp3 at 11.025 kHz, 22.05 kHz, or 44.1KHz. The kbps shouldn't matter.
  • Change any other settings your encoding software lets you.
  • Use different audio encoding software.

If you have this problem and are able to solve it, drop us a note (click the feedback link in the footer) and let us know which settings worked for you and which program you use.

 
Why Doesn't my sermon have the download or jukebox icons?

If you publish a sermon and there are no links to listen to or download the file on sermon cloud, then that means that no audio file has been associated with the sermons. To fix this...

  • Login to my.ekklesia360.com.
  • Under Content > Sermons, find the sermon and click the edit icon on the right (looks like a little pencil).
  • There will be three links at the top of the form, Details, Content, and Media. Click the Media link.
  • In the audio dropdown there will be a list of mp3s you have uploaded. If you find your mp3 there, select it and click 'Submit Selections'. Then it should appear on Sermon Cloud.
  • If the file doesn't appear, then you'll have to upload it.
  • Using the form at the bottom of the page, Enter the name for the file and then browse for the file from your computer.
  • Click the upload link and wait for the file to transfer. This process can take 1-60 minutes depending on your connections. A 20mb file on a DSL or Cable connections should only take a minute.
  • The page will reload and the file should be selected in the 'Audio' selector.
  • Click Done and the file should be available on Sermon Cloud.
  • If the file didn't upload find then there may be a problem with your computer or your network connection. Some computers or networks have settings preventing uploading files. Try using a different browser, computer or even uploading the sermon from a different location with a different network connection.
  • If the file still doesn't upload contact us with the feedback link in the footer.

I create a sermon but it isn't appearing on the site.

If you added a new sermon it should show up in your list of sermons.

http://my.ekklesia360.com/Sermon/list/

Check to make sure that the sermons says 'Published' in the 'Status' column. If it says 'Draft' then click that link and click the button that says 'Publish'. Then click the link that says 'View Site' in the top right corner of the page and you should see your sermons. 

You'll also have to make sure that your site is 'Syndicating'. In in the backend, click the 'Admin' tab. Then when editing your details, make sure to turn 'Syndicate' on. Turning this off removes your content from the Cloud Network.

 How big can the files I upload be?

We don't recommend files of more than 50mb or so for upload. Depending on your internet connection and other factors you might be able to upload larger files, but your best bet is to keep the files small. We have found that a one hour sermon can typically be compressed down to about 20mb without sacrificing quality. There are a number of free and paid products available that can help compressing large files down.

Getting more help.

Contact us using this link if you still need help.